Common queries answered
Frequently asked Questions
If you ordered online, orders may take 1 day for processing and 2-6 days for delivery within Canada.
We offer exchanges for any item that has obvious manufacturer damage or is defective. Items opened and visibly damaged by customer will not be eligible for returns or exchanges.
You can login to your account or contact us at firstname.lastname@example.org
We will provide you with a tracking number for orders shipped. You may track the package through our website or with the shipping company assigned for your package.
You may call us at (780) 474 7899 or e-mail us at email@example.com
Yes, you can visit our location in Edmonton on 8741-118Ave NW for testing before you buy or to pick up an item you purchased from our website.
Some larger items may be delivered in multiple packages. However, most items are delivered in one box.